Web maintenance and technical support

Ongoing maintenance and preventive support.

Security updates, backups, fault resolution and speed optimisation.

How we handle this service

  1. You tell us what you need — on WhatsApp, through the form or at our office. You can send us a photograph of the document.
  2. We review and quote — we confirm the price and the deadline before starting.
  3. We do the work — you follow the progress from your client portal and can write to us at any time.
  4. Verifiable delivery — you receive the document with its reference number and a QR code that anyone can check online.

What you need to get started

  • Your contact details and, where applicable, the institution the document will be submitted to.
  • The date you need it by, so we can confirm whether it is possible.

Frequently asked questions

How much does web maintenance and technical support cost?

The reference price is From RD$ 2,000. We confirm the exact amount once we have reviewed your document, before starting.

How long does delivery take?

We confirm the deadline when quoting, depending on the document and our workload at the time. If it is urgent, tell us when you write.

Do I have to come to the office?

It is not compulsory: you can send us everything on WhatsApp or from your client portal and receive the finished document. If you prefer to come in person, we are at Santo Domingo Este during office hours.

How can I pay?

In cash or by card at the office, by bank transfer, or online by card through the payment link we send you. Every payment comes with its verifiable receipt.

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